---
title: Privacy Policy | TechBI
description: How TechBI S.R.L. collects, uses, retains and protects personal data from visitors, business contacts and subscribers, and how to exercise your rights.
image: https://go.tech-bi.com/hubfs/Featured%20Images-selection.png
---

[![TechBI](https://tech-bi.com/wp-content/themes/techbi2025/themes/images/logo.png)](https://tech-bi.com)

[ES](https://go.tech-bi.com/es/politica-de-privacidad)EN

Legal

# Privacy Policy

Effective date: October 2, 2026

Contents

1. [1. Who is responsible for your data](https://go.tech-bi.com/en/privacy-policy#s1)
2. [2. What data we collect](https://go.tech-bi.com/en/privacy-policy#s2)
3. [3. How we use personal data](https://go.tech-bi.com/en/privacy-policy#s3)
4. [4. Grounds for processing](https://go.tech-bi.com/en/privacy-policy#s4)
5. [5. Communications and opting out](https://go.tech-bi.com/en/privacy-policy#s5)
6. [6. Who may access personal data](https://go.tech-bi.com/en/privacy-policy#s6)
7. [7. International transfers](https://go.tech-bi.com/en/privacy-policy#s7)
8. [8. Cookies and similar technologies](https://go.tech-bi.com/en/privacy-policy#s8)
9. [9. Data retention](https://go.tech-bi.com/en/privacy-policy#s9)
10. [10. Your rights](https://go.tech-bi.com/en/privacy-policy#s10)
11. [11. Security](https://go.tech-bi.com/en/privacy-policy#s11)
12. [12. Changes and contact](https://go.tech-bi.com/en/privacy-policy#s12)

## 1. Who is responsible for your personal data

TechBI S.R.L. (“TechBI”), Argentine tax identification number (CUIT) 30-71143860-9, with its registered address at Zeballos 1387, S2000BQA, Rosario, Santa Fe, Argentina, is responsible for processing the personal data covered by this policy. Contact us at [info@tech-bi.com](mailto:info@tech-bi.com).

This policy describes the processing of data relating to visitors to tech-bi.com and go.tech-bi.com, people submitting inquiries, business contacts, and subscribers. It also covers TechBI’s business and prospecting communications. Processing carried out on behalf of clients when delivering services is governed by the relevant agreements.

## 2. What data we collect and where it comes from

We collect information you provide through forms or communications: first name, last name, business email address, company, phone number, and message.

We may record information about inquiries, meetings, communication preferences, and business relationships. For prospecting, we may obtain professional and contact information from commercial information providers, publicly available professional sources, or business referrals, where applicable law permits. You may ask us about the source of your data.

Our website tools may collect IP address, browser, device, pages visited, date and time, referral source, and interactions with forms, chat, and meeting scheduling. Cookies and pixels are described in [section 8](https://go.tech-bi.com/en/privacy-policy#s8).

When customer relationship management or commercial prospecting tracking features are enabled, we may record email opens, clicks, and replies using tracking images or redirect links to measure interactions and manage business follow-up. Email privacy features may affect these records. You may ask about applicable tracking or request an end to communications at [info@tech-bi.com](mailto:info@tech-bi.com).

We do not request sensitive information in our business forms. Avoid including health information, identity documents, or other sensitive data that is unnecessary for your inquiry. Required fields are identified in each form; without them, we may be unable to address your request.

## 3. How we use personal data

We use personal data to:

- Respond to inquiries and information requests, prepare proposals, and follow up on business discussions.
- Schedule meetings, handle chat conversations, and manage client and partner relationships.
- Send newsletters, updates, and invitations according to your preferences and applicable legal requirements.
- Identify and contact professional prospects where permitted, manage responses, and respect opt-out requests.
- Analyze website use and measure interactions with campaigns and business communications, subject to applicable permissions.
- Protect systems, maintain necessary records, and meet legal obligations.

Submitting an inquiry does not, by itself, subscribe you to newsletters.

## 4. Grounds for processing

The grounds depend on the purpose and applicable legislation. They may include your consent; steps requested by you before entering a contract or management of a contractual relationship, where relevant; legal obligations; or legitimate interests where permitted by law and following an assessment of your rights and expectations.

Where consent is required for communications or tracking technologies, we will request it specifically. You may withdraw consent without affecting the lawfulness of prior processing. Legitimate interests do not replace specific consent requirements for cookies or electronic communications.

## 5. Communications and opting out

You may stop receiving marketing communications by using the unsubscribe option in a message or emailing [info@tech-bi.com](mailto:info@tech-bi.com). If you receive prospecting communications, you may also reply asking us not to contact you again.

Opting out of marketing does not prevent communications necessary to address a pending request, a contractual relationship, or a legal obligation. Where necessary and permitted, we will retain a minimal suppression record to prevent further unwanted messages; this record will not be used for new campaigns.

## 6. Who may access personal data

Internal operational access is limited to authorized TechBI team members according to their roles. We use providers of customer relationship management platforms, commercial prospecting, email, collaboration, and data hosting, to manage information and communications.

These providers may process data to deliver their services. Some may act as independent controllers for certain operations under their terms and policies. Limiting internal access to TechBI does not mean providers do not process data.

We may disclose information where necessary to meet a legal obligation or a valid request from an authority. Any additional use must have grounds permitted by applicable law.

## 7. International processing and transfers

Customer relationship management, commercial prospecting, email, and data hosting providers may process or store information outside Argentina and your country of residence, including the United States and other countries where they maintain facilities or subprocessors.

This processing supports infrastructure, contact management, communications, and technology support services. Locations depend on the service and its configuration.

International transfers are subject to applicable legal requirements concerning destinations with adequate protection and data protection mechanisms. These mechanisms may include processing agreements, confidentiality and security obligations, and contractual safeguards, as appropriate to the provider and transfer. You may request information about recipients, countries, and safeguards by emailing [info@tech-bi.com](mailto:info@tech-bi.com).

## 8. Cookies and similar technologies

Our websites, forms, and integrated features may use cookies and similar technologies for operation, security, navigation tracking, and recording interactions. Their use depends on enabled features and applicable consent preferences.

**Necessary cookies.** These support essential functions such as protecting the website, managing sessions, remembering consent preferences, and maintaining continuity in certain requested interactions. Some chat or form features may require cookies to operate.

**Tracking and measurement cookies.** Where enabled, these may recognize a browser on subsequent visits, record pages visited and traffic sources, and associate navigation interactions with a contact record when a person identifies themselves, for example by submitting a form. This information helps us understand website use and manage business and marketing follow-up.

**Communication tracking.** Emails may include tracking images and redirect links to record opens and clicks, in addition to replies received. These technologies help measure interactions and manage follow-up. Their records may be affected by image blockers, privacy features, or automated email security systems.

Non-essential cookies are subject to the relevant notices and consent controls. You may manage preferences through the controls available on the website, adjust cookies in your browser, or request information at [info@tech-bi.com](mailto:info@tech-bi.com). Rejecting tracking does not prevent you from submitting an inquiry, although blocking necessary cookies may affect certain features.

Website cookie preferences do not, by themselves, change your subscription to business communications. To unsubscribe, use the option in a message or email [info@tech-bi.com](mailto:info@tech-bi.com). Cookie durations and characteristics depend on active features and are disclosed through available privacy controls.

## 9. How long we retain personal data

We apply the following retention criteria:

- **Unresponsive prospects:** deleted from prospecting records one month after the first contact attempt, even if six attempts have not been completed. They are also deleted after six unanswered attempts if this occurs earlier.
- **Bounces:** any email bounce, temporary or permanent, triggers a stop to sending and deletion of the prospecting record. The same applies where an address does not accept messages from unknown senders.
- **Active contacts:** no fixed expiry applies while an active relationship or continuing purpose justifies retention. This does not permit indefinite retention after that purpose ends. Retention needs are reviewed and applicable deletion requests are addressed.
- **Opt-outs and unsubscribe requests:** business communications stop, and a minimal suppression record is retained separately from campaigns to prevent further messages. No additional contact attempts are required.

These criteria apply to prospecting and marketing records. Contractual, accounting, or legally required documentation has separate retention periods. Deletion from platforms and backups is subject to technical cycles and applicable obligations; data awaiting deletion must not be reused for prospecting during that period.

## 10. Your rights

You may request access, correction, updating, or deletion of your data, withdraw consent, and ask us to stop business communications. Depending on applicable law, you may also have rights to object, restrict processing, or request data portability.

Email [info@tech-bi.com](mailto:info@tech-bi.com) describing your request. We may request proportionate information to verify your identity and avoid disclosing data to others. Deletion may be limited by legal obligations or other applicable exceptions, which we will explain where relevant.

In Argentina, access requests must be addressed within ten calendar days, and correction, updating, or deletion requests within five business days, subject to applicable legal conditions. The Argentine Agency for Access to Public Information (AAIP) supervises Law 25,326 and receives complaints about non-compliance. Further information: [https://www.argentina.gob.ar/aaip/datospersonales](https://www.argentina.gob.ar/aaip/datospersonales). Where other legislation applies, you may contact the relevant supervisory authority.

## 11. Security

Operational access to data is limited to authorized TechBI team members according to their roles. Access management includes corporate accounts and administrative permissions for the platforms used. Technology providers maintain their own security programs and commitments under applicable terms.

TechBI maintains management and confidentiality procedures to protect information. These measures aim to prevent unauthorized access, use, or disclosure of personal data. No system guarantees absolute security.

## 12. Changes and contact

We may update this policy to reflect changes to services, processing, or legal obligations. We will publish the updated version with its effective date and provide additional notices where required.

For questions about privacy and requests regarding personal data, you can send an email to: [info@tech-bi.com](mailto:info@tech-bi.com) or submit a request directly via this link: [https://na1.hs-data-privacy.com/request/DkAZvtLjlZmtlBWe18ljNw](https://na1.hs-data-privacy.com/request/DkAZvtLjlZmtlBWe18ljNw)

© 2026 TechBI S.R.L. · Zeballos 1387, Rosario, Santa Fe, Argentina

[tech-bi.com](https://tech-bi.com)[info@tech-bi.com](mailto:info@tech-bi.com)[Privacy Policy](https://go.tech-bi.com/en/privacy-policy?hsLang=en)

 Cookie Settings